COVID-19 and UChicago Presents

Updated August 27, 2021

UChicago Presents is now happily looking forward — with cautious optimism — to a return to enjoying live music in the coming 2021/22 season with both artists and audiences in the concert hall together. Please be assured that UCP will follow University-recommended guidelines for ongoing health and safety precautions. These include:

  • Until further notice, all guests are required to wear a mask over the nose and mouth at all times regardless of vaccination status
  • Venues will be regularly cleaned
  • Venues have been approved for sufficient airflow
  • We have reserved a small number of seats at each concert for patrons who request to be seated socially-distanced
  • Program books will not be reused

Please note that these recommendations are subject to change. We will update ticket holders via email when needed. Please check this page on the day of your visit to campus for the most up to date information and policies.

Please visit the UChicago GoForward Required Health Protocols page for the most updated COVID information.

UChicago Presents events are open to all invitees regardless of vaccination status and, because of ongoing health risks, particularly to the unvaccinated, participants are expected to adopt the risk mitigation measures (masking and social distancing, etc.) appropriate to their vaccination status as advised by public health officials or to their individual vulnerabilities as advised by a medical professional. Public convening may not be safe for all and carries a risk for contracting COVID-19, particularly for those unvaccinated. Participants will not know the vaccination status of others and should follow appropriate risk mitigation measures.

Thank you as always for your enduring support of UChicago Presents and for being a part of our community. You, our audience, are at the heart of what we do.

When will UChicago Presents resume in person concerts?

In person audiences are invited back this fall! Please join us for a return to live concerts.

What concerts are happening in the Fall 2021 quarter?

Please visit the 2021/22 Season Events page for a full list.

When will I be able to buy tickets for the Fall 2021 quarter?

If you are a recent donor or subscriber, keep an eye on your inbox and your mailbox for information about how to gain exclusive early access to our new FLEX Passes.

For the general public, FLEX Passes go on sale August 30, and single tickets go on sale September 7.

Why can't I see the winter and spring events on the event calendar?

Due to the uncertainty of the ongoing pandemic, UChicago Presents will announce the 2021/22 concerts on a quarterly basis.

I'm a returning subscriber. Can I purchase a subscription for this season?

Because UChicago Presents is announcing the 2021/22 season on a quarterly basis, subscriptions are not available. For a comparable package, please read more about our FLEX Passes.

What is a FLEX Pass?

The FLEX Pass will be offered each quarter and requires a four-concert minimum purchase; you must choose the events at the time of purchase. The FLEX Pass offers:

  • 20% off ticket prices>
  • Priority seating and best prices
  • Easy exchange privileges
  • Free access to this quarter’s SOUND/SITES virtual concert stream plus artist reception

For more information, please visit our FLEX Pass Information page.

I have a credit on my account. How do I use it?

To apply the value of your credit to a ticket purchase, please call the UChicago Arts Box Office at 773.702.ARTS (2787) during their business hours of Monday – Friday, 12–6 PM.

What safety measures will be in place to protect audiences and artists?

Please be assured that UCP will follow University-recommended guidelines for ongoing health safety precautions. These include:

  • Masks are required for all guests regardless of vaccination status
  • Venues will be regularly cleaned
  • Venues have been approved for sufficient airflow
  • We have reserved a small number of seats at each concert for patrons who request to be seated socially-distanced
  • Program books will not be reuse

Please note that these recommendations are subject to change. We will update ticket holders via email when needed. Please check this page on the day of your visit to campus for the most up to date information and policies.

Please visit the UChicago GoForward Required Health Protocols page for the most updated information.

Will I have to wear a mask to the concert?

Yes, all audience members, regardless of vaccination status, must wear a mask covering their nose and mouth at all times. For more information and for policy updates, please visit UChicago GoForward Required Health Protocols page.

I don't feel well and can't make it to the concert. What can I do?

UChicago Presents is offering an amended ticket refund and exchange policy for the 2021/22 concert season.

Ticket holders to any performance in the 2021/22 season will have the option to exchange their ticket(s) for another performance, apply the value of the ticket(s) as a credit on their account, contribute the value of the ticket(s) as a donation to UChicago Presents, or request a full refund. For more information, please visit our Ticket Info and Policies Page.